Services
If you’re seeking an authentic, professional and experienced virtual admin assistant, then Virtually Done Admin Support’s Toni Bourne is the VA for you. I specialise in:
Office Administration
Inbox management
Calendar management
Monitoring and ordering stock
Creating and following up quotes
Supplier and service research
Filing out forms
Data entry
E-filing
Insurance
Ad-hoc secretarial duties
Customer Service
Phone and email account/sales support
Client communication and relationship building
Customer feedback collection
Customer service automation management (CRM)
Resolving customer complaints
Message and receptionist services
Account Management
Working closely with your accounting team to provide:
Accounts Receivable/Payable Management
Bank account and Credit Card Reconciliation
Year End Reports
Budget analysis
Data entry
Minor debt collection
Virtually Done Admin Support’s virtual admin packages
Let’s work together to transform your office administration from meh, to yeah, with these personalised packages:
The Kickstarter
If you’ve never hired a VA, try my Kickstarter package, perfect for new Virtually Done Admin Support clients. The Kickstarter is all about showing you the benefits of virtual admin, understanding how the process works and accurately gauging how much time is involved for both the client and the VA to complete jobs.
My Kickstarter Package is designed as an incentive and provides new VDAS clients with 16 hours of support for the first 4 weeks.
$600 for 4 weeks
4 hours of fully customised business support each week (Monday-Friday); totalling
16 hours over 4 weeks; plus
Job progress reports provided along the way
Looking for something more long-term?
The Timesaver, The Allrounder and The Everyday Helper packages are designed for businesses seeking retainer-style VA services for a minimum of 12 weeks, and guarantees that I’ll reserve a block of hours each week just for you.
The Timesaver
Short on time? The Timesaver package is here to restore office order. This package is great for businesses that require regular management of emails and calendars and minor bookkeeping support.
$880 for 4 weeks ($55/hr);
4 hours of fully customised business support each week (Monday-Friday); totalling
16 hours over 4 weeks; plus
Job progress reports provided along the way
The Allrounder
Some tasks need more time than others. The Allrounder is just the package for clients who have more hands-on or regular office administration tasks that need completing.
$1200 for 4 weeks ($50/hr);
6 hours of fully customised business support each week (Monday-Friday); totalling
24 hours over 4 weeks; plus
Job progress reports provided along the way
The Everyday Helper
Move over part-time office person – The Everyday Helper is designed to give you enough assistance in-the-office, without the pricey employee overheads. Choose The Everyday Helper if you require consistent virtual admin support or office management.
$1800 for 4 weeks ($45/hr);
10 hours of fully customised business support each week (Monday-Friday); totalling
40 hours over 4 weeks; plus
Job progress reports provided along the way
or
HOURLY RATE
If you’d rather pay-as-you-go, you can hire me on an hourly basis.
Pay as you go for ad-hoc work
$60/hour
Time tracking, including email and phone time, and job progress provided along the way
Invoices sent weekly, payment terms strictly 7 days
PROJECT BASED PACKAGE
Have a one-off project to complete? My project-based package is just what you need.
Set fee charged for the project (contact me for a quote)
Invoiced at the beginning for 50% of the agreed price
Remaining 50% of package costs due after the project has been completed